MOBILITY AS A SERVICE (MAAS) AND SUSTAINABLE URBAN MOBILITY PLANNING Imprint About: This Practitioner Briefing has been developed by ERTICO – ITS Europe, also as a host of the MaaS Alliance, in collaboration with UCL - MaaSLab, University of Aegean, TRT Trasporti e Territorio, UITP, CERTH, EMTA, Polis Network, the City of Antwerp and Forum Virium Helsinki. UCL - MaaSLab, University of Aegean and TRT Trasporti e Territorio contribute as part of the Maas4EU project. Citation: ERTICO – ITS Europe (editor), Mobility as a Service (MaaS) and Sustainable Urban Mobility Planning Authors: Lidia Signor and Piia Karjalainen (ERTICO – ITS Europe), Maria Kamargianni and Melinda Matyas (UCL – MaaSLab), Ioanna Pagoni (University of Aegean), Tito Stefanelli, Giuseppe Galli and Patrizia Malgieri (TRT), Yannick Bousse (UITP), Vasilis Mizaras and Georgia Aifadopoulou (CERTH), Suzanne Hoadley (Polis Network), Marijke De Roeck and Katia Kishchenko (City of Antwerp), Thomas Geier (EMTA). Reviewers: Isabelle Vandoorne (EC - DG MOVE), Sami Sahala (City of Helsinki), Siegfried Rupprecht (Rupprecht Consult) Acknowledgement: This publication is made possible thanks to the contributions made by the organisations involved, all of whom are credited for their respective contributions. Disclaimer: The views expressed in this publication are the sole responsibility of the authors named and do not necessarily reflect the views of the European Commission. Copyright: All images in this publication are the property of the organisations or individuals credited. This publication is the copyright of its authors. The final version of this document is expected to be governed by a Creative Commons License CC BY-NC-SA 4.0 (AttributionNonCommercial-ShareAlike 4.0 International). In summary, this means that use of this publication is permitted under the following terms: • Attribution — You quote the document as provided above, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. • NonCommercial — You may not use the material for commercial purposes. • ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original. • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. Further details at https://creativecommons.org/licenses/by-nc-sa/4.0/. The legal text of the license is available at: https:// creativecommons.org/licenses/by-nc-sa/4.0/legalcode Cover picture: © ImageFoto Contacts: ERTICO – ITS Europe, Blue Tower – 2nd Floor, Avenue Louise 326, 1050 Brussels, Belgium, www.ertico.com, Tel. +32 (0)2 400 0700, info@mail.ertico.com September 2019 Contents Guide to the reader....................................................................................................................................................... 4 1 Executive summary ...................................................................................................................................................... 5 2 Introduction .................................................................................................................................................................. 6 2.1 Mobility as a Service................................................................................................................................................ 7 2.1.1 MaaS definition ............................................................................................................................................ 7 2.1.2 The MaaS ecosystem...................................................................................................................................10 2.2 Opportunities and Challenges................................................................................................................................ 10 2.2.1 Opportunities...............................................................................................................................................10 2.2.2 Challenges...................................................................................................................................................11 3 The 8 SUMP principles in the context of MaaS.....................................................